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Keynote Speakers |
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Rita Bailey
Founder of QVF Partners, Ltd.
Director of Southwest Airlines University (retired)
July 23, 2006 -
Dinner Keynote |
As
Founder of QVF Partners, Ltd. (Quality, Value, Fun), Rita partners with organizations and
individuals who are committed to creating People focused cultures. She shares her
expertise and resources to help create environments where people are encouraged to do and
be their BEST! Rita engages hearts and minds with an approach that is fresh, unique,
interactive, and fun. Keepin it REAL is the name of the game as she
challenges the status quo. People everywhere comment on her energy, passion and spirit.
She refers to her 25 years at Southwest Airlines as a career lattice, as she experienced
several roles; from Customer Service to Sales & Marketing, from Public Relations to
HR, to Director of Southwest Airlines University. Rita Bailey has seen all facets of one
of the premiere businesses in America. She directed a 36-member team focused on Career
Development, Leadership and Professional/Personal programs, for over 32,000 employees.
Rita helped build the people who helped build the company. |
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People First, Profits Follow Learning Objective: Can a
people focused culture really impact the bottom line of a company? While many leaders
proclaim that Human Capital is highly valued in their organization, the
People usually tell a different story. When a company truly puts their People
first, compounded value is realized in attitude, performance, retention, balance sheets
and overall Employee engagement. Key Learning Points include 1) Practices of successful
companies, 2) Developing an Infrastructure that reinforces Internal Customer Relations, 3)
Linking Internal Customer Service with External Customer Retention, and 4) Determining the
status of your organizations Culture Bank Account.
Faculty/Keynote Index |
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Francis Battisti
CEO, Battisti Seminars
Professor of Psychology, Education and Human Services, SUNY - Broome County
July 23, 2006 - Pre-Conference Workshop |
Francis
Battisti is the CEO of Battisti Network, a multi-discipline consulting firm. Francis is a
Professor of Psychology, Education and Human Services State University of New York -
Broome Community College. Francis's impressive credentials as a seminar presenter and
keynoter are confirmed by national and international appearances for Fortune 500
companies, small businesses, health organizations, educational institutions and national
conventions. Francis is the author of a number of videos and audio-tapes and the book,
" Checchino: A Father and Son Journey Toward Dusk." Web site:
www.battistinetwork.com. |
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Strategic Planning -
Building a Living Roadmap Learning
Objective: The success of any organization depends upon a comprehensive understanding of
the needs of those it serves coupled with the ability to meet those needs in a high
quality, cost efficient manner. The Pre-Conference Workshop will show participants how to
use the Strategic Planning Roadmap Methodology: Environmental Assessment; Mission and
Vision; Goal Setting, Action Planning and Evaluation; the Living Roadmap.
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Scott Cawood
Principal,
ModernThink, LLC
July 24, 2006 -
Breakfast Keynote |
Scott
Cawood is the CEO of ModernThink, LLC and formerly Vice President for Global Talent
Management at Revlon. Prior, Scott served as a Human Resources executive at W. L. Gore
& Associates, Inc., one of only five companies to have made the 100 Best
Companies list every year since its inception. Scott holds a Ph.D. in business
administration and served on the faculty for the MBA program at Drexel University. Web
site: www.modernthink.com. |
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Adaptation Management: The
Essential Organization Competency Learning
Objective: Participants will learn an innovative organizational process to accelerate
business and people development. Everyday we are faced with choices that impact the future
of our business. With every external change comes internal change. Amidst this chaos,
business success depends on two outcomes: adapting faster than your competition and
connecting employees to our organization. HR professionals must play a pivotal role in
influencing both. This session will introduce an innovative organizational process for
building an adaptable culture and present data-driven strategies and globally recognized
practices for building and sustaining a great organization.
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Jeff Chambers
Vice President of
Human Resources,
SAS
July 24, 2006
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Lunch Keynote |
As
Vice President of Human Resources at SAS, the world's largest privately held software
company, Jeff Chambers is responsible for the company's human resource programs, policies
and initiatives for a global workforce of more than 9,000 employees. Chambers implements
and manages programs that have brought SAS national recognition as an innovator in
providing and understanding the benefits of a work environment that supports work/life
issues. SAS has received numerous accolades for its corporate culture, including a segment
on CBS' 60 Minutes and placement in the top 20 on FORTUNE's list of the "100 Best
Companies to Work for in America" since the list's inception. A strong advocate of
SAS' unique corporate culture, Chambers strives to shape the culture to fit today's
business challenges and establish his organization as a strategic partner that is aligned
with corporate objectives. |
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The Business Behind the
Benefits Learning Objective: In his
presentation, Mr. Chambers will discuss how SAS' award-winning approach to treating
employees and the company's sustained business success perpetuate each other. He will also
detail the management philosophies regarding corporate culture, compensation and benefits
that have contributed to SAS' perennial recognition on Fortune's list of the "100
Best Companies to Work for in America". In addition, Chambers will cover top-of-mind
topics such as soaring employer health care costs and the impending labor shortage, and
the unique way SAS is approaching them.
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Chris Novak
Founder,
The Summit Team
July 25, 2006 -
Lunch Keynote |
Chris
Novak is author of, Conquering Adversity: Six Strategies to Move You and Your Team Through
Tough Times, a true-life, compelling roadmap to discovering the hero we all have inside.
Conquering Adversity is a valued resource for more than 25,000 professionals in business,
education, government and non-profit organizations. Novak has also published more than 20
articles on business, political science and history in magazines that include Newsweek, HR
Magazine, Human Resource Professional, Smithsonians Air & Space, Retired Officer
Magazine and syndication of several articles by The New York Times. Web site:
www.summit-team.com. |
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Conquering
Adversity: Six Strategies to
Move You and Your Team Through Tough Times Learning Objective: Based on
his book, Mr. Novak's high impact, interactive presentation is an inspiring reminder that
there is a hero inside each of us and that we are stronger than any challenge. Against a
true-life backdrop, he articulates real-world insights to navigate the inevitable storms
in our personal or professional lives. Powerful. Inspiring. Unforgettable.
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Monday, July 24, 11:15am-12:30pm - Concurrent
Session
Human Capital Planning: How Corning HR Adds Value by Linking to Business StrategySession Summary: Hear how
Corning Inc deconstructs business plans to identify and segment the roles that will most
impact strategy and the roles that will be most impacted by strategy. Learn how Corning HR
models the number and timing of talent requirements by talent segment, how build vs. buy
decisions are made, and how HR then builds integrated plans to ensure Corning puts its
Human Capital to the highest and best use. |
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Matthew Brush, Director, Human Capital Planning, Corning Incorporated |
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Matthew
Brush is Director, Human Capital Planning for Corning, Incorporated. Prior to assuming
this role, he was Director of Human Resources for several of Cornings
Telecommunications businesses. Prior to joining Corning, Inc., Matthew gained broad HR
experience through multiple assignments in companies in the Health Insurance,
Biotechnology, Food & Beverage, Technology and Internet industries. Immediately prior
to joining Corning, Matthew was the co-founder and Chief Talent Officer of an
Internet-based recruiting company located in San Clemente, CA. |
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Faculty/Keynote Index |
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Monday, July 24, 11:15am-12:30pm - Concurrent
Session
Sarbanes-Oxley
Session Summary: This session shall address the Sarbanes-Oxley
Whistleblower provisions, and the developing body of court and administrative decisions
interpreting the whistleblower provisions. The session shall also provide Sarbanes-Oxley
covered human resource professionals with practical pointers to protect against
Sarbanes-Oxley claims. |
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Michael Sciotti, Esq., Partner, Hancock & Estabrook, LLP |
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Michael
J. Sciotti is a partner with Hancock & Estabrook, LLP. He is a member of the following
practice groups: Labor & Employment Law, Intellectual Property and Health Care. Mr.
Sciotti's practice includes jury trials, investigations, labor audits, supervisory and
employee training and claims under ERISA, Title VII of the Civil Rights Act, Age
Discrimination in Employment Act, Americans with Disabilities Act, Fair Labor Standards
Act, New York State Human Rights Law, New York State Workers Compensation Law, New
York State Labor Law and employment agreements, restrictive covenants and trade secret
disputes. He is a frequent speaker and publishes articles regarding labor and employment
issues. Mr. Sciotti is admitted to practice law in New York State and Washington, D.C. He
is a member of the bar of the United States Supreme Court, United States Court of Appeals
for the Second Circuit, United States District Courts for the Northern & Western
Districts of New York and was formerly General Counsel to A.W.I. Environmental Services,
Inc. Visit www.hancocklaw.com. for more information. |
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Monday, July 24, 11:15am-12:30pm - Concurrent
Session
Spinning Straw into Gold
Session Summary: Human Resource professionals in cost-conscious
organizations are asked to accomplish more, typically with fewer resources than our
for-profit counterparts. Retaining and motivating employees is no exception. When the
dollars aren't there to give salary increases, what's an HR professional to do? During our
session, we'll explore creative ways to recognize, motivate and reward employees with
little or no cost impact. You will take away practical ideas you can implement right away
in your organization. Our program ideas will be both simple and complex, and gained from
interventions at a number of organizations. |
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Jennifer Loftus, SPHR, CCP, CBP, GRP, National Director, Astron Solutions |
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Jennifer
Loftus, SPHR, National Director of Astron Solutions. Jennifer has partnered with Astron's
clients since 1999 to determine what attracts, motivates, and retains employees, and how
to reduce undesired turnover. Jennifer's extensive published research has identified that
pay is not always the answer to the retention and motivation question. Prior to founding
Astron Solutions, Jennifer garnered experience at a number of firms, including the Hay
Group, Persons Brinckerhoff, and Eagle Electric Manufacturing Company. She is also an
Adjunct Professor of Human Resources at Pace University. Jennifer has an MBA in Human
Resources from Pace University and a BS in Accounting from Rutgers College. |
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Monday, July 24, 11:15am-12:30pm - Concurrent
Session
Celebrating Successful Workforce RecognitionSession Summary: For the
second consecutive year, CXtec has been named to the Top 50 Best Small and Medium
Companies to Work For in America by the Society for Human Resource Management. Part of the
CXtec culture is to celebrate success and show appreciation and recognition for
employees good work and extra effort. Learn how CXtec uses informal and formal
recognition programs to attract, retain and motivate their workforce. |
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Paula Miller, Director of Employee & Community Relations, CxTec
Paula is Director of Employee & Community Relations at CXtec, a company
that reduces costs for their customers of networking, cable and voice technologies. As
part of her role, Paula provides leadership for all human resource functions. Paula joined
CXtec in 1994 as the Office Manager and Assistant to the CEO and Founder, Bill Pomeroy.
Before joining CXtec, Paula was employed by the Gannett Foundation, a nonprofit
organizations that works to improve education, health, and advancement of people who live
in Gannett communities. Paula is on the Board of Directors of Hope for Bereaved and the
Plank Road Chamber of Commerce, a member of the Corporate Volunteer Council, and the
Salvation Armys Annual Support Committee. In addition, she is a graduate of
Leadership Greater Syracuse Class of 2000 and recipient of the 2002 Business Partnership
Leader of the Year Award from Partners in Education in Business. |
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Monday, July 24, 4:15pm-5:30pm - Concurrent Session
Learning About Diversity: Developing a Respectful WorkPlace at Syracuse University
Session Summary: In 2005, the Office of Human Resources at Syracuse
University continued to provide clarification, information, and facilitate sessions about
the elements of a respectful workplace. This session will describe how SU has begun to
move beyond diversity awareness training to identify new strategies and experiences to
develop a respectful workplace culture. Areas to be discussed will include support of the
non-discrimination and American with Disabilities Act compliance at SU, exploring a
sharper definition of diversity initiatives at SU, understanding key issues of gender in
the workplace at SU, and the utilization of the Dialogue Circlesİ technique in the campus
community. |
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Mark Coldren, Director, WorkLife and Organizational Development, Syracuse
University
Mark has been the Director of WorkLife and Organizational Development for
Syracuse University since 1998. He has nineteen years of human resources/training and OD
experiences with the following organizations: Carrier Corporation, Goulds Pumps, Inc., and
Automatic Data Processing. Prior to that, Mark worked as a consultant with the Office of
Professional Development at Syracuse University and also taught history in public schools
in New York State. He has a masters in instructional design/education from Syracuse
University and a bachelors from Cortland State University. Mark has presented at the
College and University Personnel Association (CUPA) Eastern Region conference, the New
York City chapter of the American Society for Training and Development, the central New
York chapter of the Society of Human Resource Management.
Camille Donabella, WorkLife and Organizational Development
Consultant/Career Coach, Syracuse University
Camille Donabella has worked at Syracuse University for over 18 years,
currently as a WorkLife and Organizational Consultant/Career Coach in Human Resources. She
works with individuals and groups on career and organizational issues, including
diversity, communication, and group development. She is a trained facilitator and past
presenter at national, regional and state professional conferences. She has also been a
consultant for a number of local, regional, and state organizations. Camille has a
Master's degree in Organizational Communication and Bachelor's degree in English and
Education, all from Syracuse University. She is also certified as a global career
development facilitator (GCDF). |
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Monday, July 24, 4:15pm-5:30pm - Concurrent
Session
Strategies to Address Workplace Privacy IssuesSession Summary: This session
will discuss the state of the law concerning privacy (common law rights, constitutional,
statutory) in the context of workplace technology, medical records, drug and alcohol
testing, workplace romances, searches, cameras and recording devices. Strategies for
dealing with these issues will be presented. |
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Lou DiLorenzo, Co-Chair of Labor and Employment Law Department, Bond,
Schoeneck & King
Head of Bond Schoeneck & Kings Labor and Employment Law
Department, Lou is a Fellow in the American College of Labor and Employment Law Lawyers
and Co-Chair of St. Johns University Law Schools Employment Law Institute. Lou
has co-authored two books and authored and co-authored articles on various labor and
employment law topics in the Syracuse Law Review, New York State Bar Journal, CCH Labor
Law Journal, Journal of University and College Law, Duke University Journal of Gender Law
and Policy and Fordham Urban Law Journal. He has spoken at numerous seminars on a wide
variety of labor and employment law topics. Lou is a wonderful and engaging speaker. He
has been listed in Best Lawyers in America for the last ten years and is listed in
Chambers USA. |
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Monday, July 24, 4:15pm-5:30pm - Concurrent
Session
Sustain Your Flame! Keeping Alive the Mission and Meaning of Your HR Career
Session Summary: It's not only possible to love your work in HR -
it's essential. No other profession demands such a rigorous balancing act of passion with
business-oriented practicality and strategy. As we move into new economic changes, the
demands on HR to be ever more creative and knowledgeable business partners will usher
practitioners into a whole new adventure of endurance and courage. With such increasing
pressure from business interests, how will you keep personally inspired and dedicated to
the mission and ideals that attracted you to HR in the first place? Sustain Your Flame! is
a special program designed to reignite, re-inspire, recharge, and re-empower HR
practitioners. |
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Martha Finney, Principal, Martha Finney Communications
Martha Finney is a management consultant, executive interviewer, speaker and
columnist specializing in leadership communications and employee engagement. The producer
of the web-based journal, Working From the HeartLand, she has written or co-authored nine
books. Her recent book, HR From the Heart, with Libby Sartain, Senior Vice President of
HR, Yahoo!, was published by AMACOM in April 2003. Her other books have been published by
Simon & Schuster, Bloomsbury/Perseus, and Pfeiffer. Her monthly interview series on
building a world-class HR career appears in HR Innovator magazine. She has also written
for HR Magazine, HR News, HR Executive and Across the Board magazines. She has appeared on
CNN, NPR's Morning Edition and in major newspapers around the country. She has also spoken
before SHRM chapters all over the United States. |
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Monday, July 24, 4:15pm-5:30pm - Concurrent
Session
Developing Women in Leadership
Session Summary: In this session, participants will hear how to
build the business case for developing women leaders and the key components of a
successful strategy for the retention and advancement of women into leadership positions,
based on the experience of the Deloitte's Women's Initiative. |
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Anne Weisberg, Senior Advisor, Women's Initiative, Deloitte & Touche
As Senior Advisor to the Deloitte Women's Initiative (WIN), Anne Weisberg is
responsible for designing and implementing the Deloitte U.S. Firms national strategy
for the retention and advancement of women. She works with the National Managing Director
of WIN, the WIN staff, and national and regional leadership to effect change. Prior to
joining the Deloitte U.S. Firms, Ms. Weisberg was a Senior Director in the Advisory
Services practice at Catalyst, where she advised professional services firms on how to
better recruit, retain and advance a diverse workforce. Ms. Weisberg is a lawyer and
directed the Catalyst study of women in the legal profession, Women in Law: Making the
Case (Catalyst 2001). She is also co-author of Everything a Working Mother Needs
to Know (Doubleday 1994), a guide to workplace issues for women who have careers and
are starting families. Ms. Weisberg received her Bachelor of Science Phi Betta Kappa from
the University of California, Berkeley and her Juris Doctor cum laude from Harvard Law
School. Ms. Weisberg lives with her three children in Westchester, where she is active in
community affairs. |
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Tuesday, July 25, 8:30am-9:45am - Concurrent
Session
The Journey from Good to Great In an Environment Where Hours Rule and
Patience is Limited
Session Summary: The decision to become a great workplace must be
driven from a deep commitment to value the needs and desires of your employees and
recognition that financial success is directly linked to this commitment. Think of it as a
journey, a pilgrimage - not a task. You will never reach a final destination, but you will
experience many enlightening, sometimes frustrating but incredibly rewarding stops along
the way. As a group we will discuss the case for change; metrics; accountability; and full
engagement. |
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Shannon Schuyler, Managing Director - Alumni Relations, PriceWaterhouseCoopers
Shannon Schuyler has been with PricewaterhouseCoopers for nine years and
recently took on the role of firmwide Alumni Relations Leader. For the past three years,
she oversaw the Firms Great Place to Work efforts as a National HR Director. In that
role, she was responsible for the company's internal surveys, connectivity efforts,
community service, wellness and other general great workplace efforts. Shannon also lead
the effort to successfully apply to the 2005 Fortune 100 "Best Places to Work
For" list. She has worked with firm leadership, locally and nationally, to help shape
the people strategy in an effort build and sustain a great workplace. Her ultimate goal is
to assist in the creation of a unique people experience that will make PwC a distinctive
firm in the marketplace. While at PwC, Shannon has also had roles in recruiting and global
human resources while working in three geographies - Chicago, San Francisco, and Tysons
Corner, VA where she currently lives. Before joining PwC, Shannon was an executive
recruiter with a focus on placing senior level actuaries in insurance and professional
services organizations. |
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Tuesday, July 25, 8:30am-9:45am - Concurrent
Session
HR: Accelerating Success to Win the Race for Diversity & Inclusion
Session Summary: When diversity and inclusion is anchored in the
business strategy and driven by the executive team, it has good potential for success.
However, HR has the potential to skyrocket that success and substantively increase
HRs credibility with executives as well as the organization. The Human Resource
Consortium has guided organizations to achieve unprecedented results in D&I with
grounded strategies, innovative education, and aligned infrastructure. This program is
designed to provide HR leaders and practitioners with an understanding of the critical
role, successful practices and behaviors, and value of the HR function in strategic
D&I culture change. |
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Regan Traub, Founder and Managing Principal, HR Consortium |
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Tuesday, July 25, 8:30am-9:45am - Concurrent
Session
HR Meets CSI: How to Legally and Effectively Conduct Workplace Investigations
Session Summary: One of the most challenging and interesting
aspects of HR practice is directing workplace investigations. From pre-employment
inquiries, internal theft, to charges of harassment, HR professionals lead internal
processes that balance the protection of individual rights and corporate liability. Learn
how to conduct investigations thoroughly and fairly - from developing an investigation
strategy to making a determination. Every year, the number of administrative
discrimination charges and lawsuits filed against companies grows, subjecting internal
investigations to greater scrutiny. This program will cover the types and characteristics
of investigations, typical procedures, questioning strategies and some fundamental dos and
donts. |
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John Bagyi, Partner, Bond, Schoeneck & King
John M. Bagyi, Esq., SPHR is a Member (Partner) at Bond, Schoeneck
&King, PLLC, where he counsels and represents employers of all types and sizes in a
variety of labor and employment-related contexts. Building on his extensive experience
counseling and representing employers, John brings employment law topics to life using
actual examples encountered by employers. John has written extensively on a variety of
labor and employment law topics and regularly presents at national, state and local
conferences. He also serves as a guest lecturer at Albany Law School and the School of
Business at the University at Albany, and as NYSSHRM's General Counsel.Diane Lustenader, President, Lake
Associates
Diane Lustenader, SPHR, GPHR, CCP, GRP is president of Lake Associates,
Inc., a human resources consulting firm she founded in January 1994. Previously Diane held
the top HR position for the Americas for Yaskawa Electric America, Inc. Diane is the
certification director for NYSSHRM and the instructor of the SHRM Learning System at The
College of St. Rose in Albany. She holds a BA and MA in English. Diane is a life-certified
SPHR, master trainer and instructional designer; holds the CCP (compensation) and GPHR
(global) designations and is a 2005 candidate for the GRP (global rewards professional)
designation. She is the first and only recipient of Northern Illinois SHRMs
Professional Excellence Award. |
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Tuesday, July 25, 10:30am-11:45am - Concurrent
Session
Six Sigma and HR Metrics
Session Summary: As businesses are challenged to reduce costs and
increase scalability to respond to economic fluctuations, many organizations are turning
to Six Sigma. However, applying this to HR has been another matter. In this presentation,
Jim will discuss how Corning Incorporated started, applied and prioritized Six Sigma
projects within its HR organization to increase efficiencies and reduce costs
significantly within its first year. Jim will also share tangible examples that
demonstrate how Six Sigma is driving Cornings HR Metrics Program. |
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Jim Henessey, HR Performance Excellence Manager, Corning Incorporated
Jim Hennessey is currently Manager of Human Resources Performance Excellence
at Corning Incorporated. He has responsibility for Performance Excellence and Six Sigma
strategy and deployment within the HR function and is a certified Six Sigma Black Belt.
During his time at Corning he has held a number of positions in various disciplines
including Process Engineering, Manufacturing and Human Resources both in the US and in
Europe. He holds a BSc in Chemical Engineering from the University of Newcastle-upon-Tyne
in the UK and an MA in Human Resource Management from the University of Northumbria, also
in the UK. |
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Tuesday, July 25, 10:30am-11:45am - Concurrent
Session
Recruiting at a Great Place to Work
Session Summary: This session will review strategy and tactics to
successful recruiting at a company trying to achieve superior profitable growth and
be recognized as a Great Place to Work. Information provided will relate to Staffing
processes resultant from a Lean 6 Sigma Green Belt Project focused on Hiring, Recruitment
programs implemented to attract and retain top talent and the place branding has in
Recruiting and Retention. |
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Jack Boyce, Director Staffing Solutions, Welch Allyn
Jack Boyce SPHR, CCP is the Director Staffing Solutions at Welch Allyn, a
$550M, 2,000 employee privately held global manufacturer of medical devices. Prior to
joining Welch Allyn Jack managed Staffing, EEO and Affirmative Action at a billion dollar
division of General Dynamics, where he had earlier HR specialist and generalist management
roles including creating the international HR function. His ten years working as an
expatriate on international assignments taught him that the only thing that stays the same
is that everything changes. Establishing an employment brand, achieving Fortune
recognition, introducing Staffing technology and Strategic Selection processes have
contributed to Welch Allyn reducing time to fill from 100 days to 44 days, cost per hire
from $16,000 to $8,000 and much more importantly ensuring that Quality of Hire is
recognized as the only metric that matters. As a founding member, he serves on the daVinci
Project of CNY Executive Committee and also is a member of the Peopleclick Client Advisory
Board. |
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Tuesday, July 25, 10:30am-11:45am - Concurrent
Session
Fostering Trust at Wegmans
Session Summary: In becoming Fortune Magazines #1 Company to
Work For in the US, Wegmans Food Markets has deep rooted in its employees and managers the
importance of leading by values. Managers at Wegmans strive to make decisions based on
Wegmans people and what is the right thing to do, while balancing the different federal,
state and local laws that might require certain action. This session will focus on the
values that Wegmans managers use to make decisions and many of the more important policies
that are in place to help them effectively manage their employees. In discussion of this
topic, the speaker will discuss how employees become educated about the values and
policies and the different mechanisms that employees have for expressing workplace issues
and concerns. |
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Chris Beato, Manager of HR Practices/Compliance, Wegmans
Chris Beato is the corporate Manager of HR Practices/Compliance at Wegmans
Food Markets, headquartered in Rochester, NY. Wegmans employs approximately 32,000
employees in New York, Pennsylvania, New Jersey, Virginia and Maryland and was voted
Fortune Magazines #1 Company to Work For in 2005. Chris is responsible for all areas
of labor and employment law at Wegmans, including standardized employment practices,
policies, record retention, discipline and acts as a consultant on employee relations
issues. Chris has been with Wegmans for 13 years and has a background in employee
relations, performance management and labor/employment law. A native of Rochester, NY,
Chris is a graduate of John Carroll University in Cleveland, OH with a major in Math
Education and a minor in Business. |
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