Work/Life Program Manager

Employer: Cornell University




Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

As part of the university's comprehensive vaccination program, all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 vaccine or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.

New hires are required to provide documentation showing full vaccination status (that is, completion of two shots of the Moderna or Pfizer vaccine or one shot of the Janssen/Johnson & Johnson) before their first day of work. If a new hire's vaccination is not complete or information is not received by their start date, the first day of work will be delayed. It is possible in some cases that an offer of employment may be withdrawn.

For additional information on Cornell’s Vaccination Compliance Program click here.

Cornell is successful because of its people - their commitment, innovation, drive, and compassion. Cornell’s Employee Experience (EE) team provides data-driven employee engagement strategies, programs, resources, and services to help create a climate where employees feel they belong, are valued, and can thrive as a whole person. The EE team includes Workforce Wellbeing, HR Analytics, and Talent Retention. Workforce Wellbeing provides programming and support to address Cornell’s evolving employee and retiree personal and family wellbeing needs. HR Analytics administers ongoing lifecycle experience surveys, analyzes data, and creates KPI dashboards. Talent Retention focuses on driving internal talent engagement, retention-focused manager resources and tools, and programming to connect employees to one another, the community, and Cornell’s shared purpose.

The Work/Life Program Manager is a newly designed position on our Workforce Wellbeing team and reports to the Director of Workforce Wellbeing.

As the program manager, you would positively guide and impact the work/life navigation of faculty, staff, academics, postdocs, and retirees by managing programs and providing consultation in the areas of parenting, adult caregiving, and other life transitions. You’ll do this by:

  • Assessing campus work/life educational needs and identifying optimal ways to address these needs, including subject matter experts and/or personally designing and delivering programs, presentations, and social supports for members of the Cornell community.
  • Providing one-on-one confidential consultations to Cornell employees and retirees on work/life topics using techniques such as active listening, problem-solving, and knowledge of life transitions and campus/community supports.
  • Overseeing the university’s relationships with caregiving organizations and platforms, such as:
  • Bright Horizons for operation of the Cornell Child Care Center, including contract negotiation and renewal, annual budget negotiation, addressing large facility matters, emergency planning, handling parent concerns, and providing Bright Horizons management with guidance to ensure alignment with university policies and operations.
  • UCNS Preschool Cooperative, including the lease renewal and adherence, high-level facility issues, and budget oversight.
  •, including contract negotiation and adherence, ensuring full promotion and usage of the service, and budget oversight.
  • Stewarding the Faculty Dependent Care Travel Fund (in collaboration with the Associate Vice Provost for Faculty Development and Diversity), including program design, application review, committee oversight, issuing awards, and budget oversight.
  • Managing the university’s Lactation Support Program which includes responsibility for the Lactation Time Away From Work Policy and implementing guidelines for the 40+ designated campus rooms.
  • Continuously assessing community work/life needs and making recommendations on new programs, services, and initiatives for consideration to meet evolving needs.
  • Respecting the unique experiences of others, their privacy, and awareness of the boundaries of the role (e.g., in the area of mental health) are crucial.

Required Qualifications:

  • Bachelor’s degree with a minimum of 3 years of relevant experience or equivalent combination of education and experience. 
  • Experience includes increasing accountability in work/life planning, programming, and budget management.
  • Demonstrated engagement in learning about and comprehending the needs and issues of various marginalized groups and evolving programs and individual behaviors to meet those needs.
  • Experience in leading or delivering support groups, workshops, and/or educational programs.
  • Experience using data to analyze program effectiveness and to guide future program planning needs.
  • Ability to craft non-standard feedback based on specialized knowledge.
  • Demonstrated strong discretion, respect for privacy, and effective management of very sensitive situations.

Preferred Qualifications:

  • Degree specialization in social work, early childhood education, wellbeing, or a related field.
  • Experience reviewing and negotiating contracts and budgets with third-party providers/vendors.
  • Experience and comfort with delivering both in-person and virtual presentations to larger audiences.
  • Knowledge of workplace/HR policies, standards, and related procedures.

What’s in it for you:

  • The opportunity to work with a collaborative, high-trust team whose positive impact on the entire university community is experienced by all at Cornell.
  • Working with a supervisor who is a coach/mentor focused on guiding their staff and team and ensuring you have the right tools and training for you to achieve mutual success.
  • A hybrid work arrangement. This position is physically located in Ithaca, New York. We are in the office 1-2 days weekly, with the remaining work week being remote. 
  • A broad set of competitive benefits, including educational opportunities, access to on-site wellness programs, health care options, three weeks of vacation, 12 holidays, and generous retirement contributions.

The offer pay range for this position is $72,296 to $81,809, based on education and experience.

No Visa Sponsorship is available for this position.

Background check may be required. 

Application Information

To apply, please submit a resume/CV and cover letter in either Microsoft Word or PDF format, preferably as one documenthere

Notice to Applicants

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.