CNY SHRM Refund Policy

Although we hope you will make every effort to attend an event you have registered for, we understand that unavoidable conflicts might arise which prevent you from doing so.  Please review the information below to determine your available courses of action and proceed accordingly.


Cancellations are accepted seven (7) days prior to a regularly scheduled program* and fourteen (14) days prior to any half or full-day conference. If you paid by check, the check will be returned to you, or a refund check will be issued. If you paid by credit card, you will receive a refund back to that credit card. Cancellation requests after the timeline outlined in the policy will not be granted, and the payment will remain due. To process a cancellation, visit, log in to view the registration site, and complete the process. If you experience any difficulty, please send an email to [email protected] for further assistance.


Up to the day of the event, you have the option of transferring your registration to another individual. If a CNY SHRM member transfers his or her registration to a non-member, the non-member must do one of two things: 1. Pay the difference between the CNY SHRM and non-member price at the time of transfer. 2. Become a CNY SHRM member at the time of the transfer. Any balance due will be the responsibility of the original registrant. Registrants also have the option of transferring the payment to a future session.  To initiate a transfer or to apply the payment to a future program, please send an email to [email protected]. To initiate a transfer, please be sure that the email includes the original and transferee registrant's name and email address. To apply the payment to a future session, please include the program title and/or date for which you wish to apply the credit towards. 

No Show/No Action

If you have registered for an event but do not attend and have not taken one of the actions described above, your payment for the event will still be due. The CNY SHRM Chapter is still responsible for the fees that occurred with your registration, and as a non-profit organization, we must pass these fees on. To avoid this, please be sure to take appropriate action as described in this policy.

If you have any questions regarding this policy, please contact our Chapter Administration at [email protected].