The Director of Residential Services at the YMCA is responsible for overseeing the Residence and Senior Citizen Housing programs, ensuring their smooth operation 24/7 while upholding the YMCA's core values of caring, honesty, respect, and responsibility. This includes managing staff, occupancy, and addressing issues such as complaints, evictions, and rental payments, while maintaining building security and regulatory compliance, including HUD policies. The Director develops, implements, and evaluates programs, conducts health and safety inspections, and provides financial and statistical reporting. They also foster positive relationships with residents, staff, and external agencies, advocate for the program in the community, and ensure that all YMCA policies, including child abuse prevention, are followed. Additionally, the Director is responsible for grant management, problem resolution, and contributing to the overall success of the Downtown Branch through collaboration and leadership.
